Answers to common questions below. Still stuck? Email us and we'll get back to you, usually within one to two days.
Focusin lives in the menu bar, not the Dock. Look for the pie-clock icon next to your clock at the top-right of the screen.
Click the menu-bar icon to open the glass clock, drag the knob to set a length, and press play. It rings when the session ends and rolls into a break.
Open the Pro screen and choose "Restore Purchases." Your Pro unlock or lifetime purchase follows your Apple Account across devices.
Turn on "Sync to Calendar" in Settings and grant Calendar access when macOS prompts, then choose which calendar to write completed sessions to.
Older versions could log a session twice when Focusin was open on two devices. Update every device to Pro 3.5 / 1.5 (or Lite 3.1): each session is logged once, and duplicates from the last two days are removed automatically. Older doubles can be deleted by hand.
Swipe or right-click the entry in the Statistics Daily tab and delete it — its calendar event is removed with it.
Sign in to the same iCloud account on each device and keep "Sync Across Devices (iCloud)" on. Sync is a Pro feature; Focusin Lite is local-only.
Subscriptions are handled by Apple. On Mac: System Settings → your name → Media & Purchases → Subscriptions. Cancel at least 24 hours before renewal.
Focusin Lite is a $2.99 one-time purchase with the timer, task history, and calendar logging. Focusin Pro adds iCloud sync and statistics (weekly charts and the monthly heat map).
Open Settings from the gear button and toggle the windup, ticking, and ringing sounds independently.
Email bbchen@icloud.com with your macOS version and a short description of what you're seeing.
Focusin stays out of your way — including out of your data.
Focusin does not collect, sell, or share your personal information. Your tasks, session history, statistics, and settings stay on your device.
If you turn on iCloud sync, your data is stored in your own private iCloud account and synced by Apple across your devices — we never see it. If you turn on calendar logging, completed sessions are written only to a calendar you choose. Purchases are processed entirely by Apple, so we never receive your payment details.